Terms and Conditions for Business Clients

Milton Keynes Community Hub Ltd

Terms and Conditions of Use of the Website, Advertising Services, Events, Print Publications and Online Directory

("Terms" / "Terms of Use")

Please read these Terms and Conditions carefully before purchasing advertising, membership, or services from Milton Keynes Community Hub Ltd.

Last Updated: 16 March 2026

1. Introduction

These Terms set out the rules and conditions for using the website www.mkcommunityhub.com ("the Website") and for purchasing advertising, promotional services, memberships or listings from Milton Keynes Community Hub Ltd("MK Community Hub", "we", "our", "us").

These Terms form an agreement between:

You, the business, organisation, advertiser, or individual purchasing services ("Client", "You", "Your")

and

Milton Keynes Community Hub Ltd, the owner and operator of the Website and related services.

By purchasing services from us or using our Website, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our services.

2. About Us

Milton Keynes Community Hub Ltd is a company registered in England and Wales.

We operate the digital platform MK Community Hub, which provides:

• Local news and community content

• Business advertising opportunities

• Social media promotions

• Event promotion

• Directory listings

• Print publications

• Marketing and promotional campaigns

Contact:

Email: info@mkcommunityhub.com
Website: www.mkcommunityhub.com

3. Eligibility

By working with MK Community Hub you confirm that:

• You are 18 years of age or older

• You are authorised to act on behalf of the business or organisation purchasing services

• Any information you provide is accurate and truthful

4. Services Provided

MK Community Hub may offer the following services to businesses and organisations:

• Social media advertising

• Sponsored posts and campaigns

• Business directory listings

• Event promotion

• Podcast or video promotion

• Influencer collaborations

• Advertising in print publications

• Website advertising

• Marketing packages

Details of services and pricing will be provided through:

• Our website

• Advertising packages

• Written proposals

• Email agreements

5. Advertising Packages

5.1
Advertising packages may include a combination of services including social media promotion, website features, directory listings or other promotional activities.

5.2
All services will be provided according to the package selected or as agreed in writing.

5.3
MK Community Hub reserves the right to refuse advertising or promotional content that:

• Is misleading or unlawful

• Contains offensive, harmful or discriminatory content

• Damages the reputation of MK Community Hub

• Conflicts with community values

6. Payments

6.1
Payment terms will be agreed before services begin.

6.2
Payment may be required:

• Monthly (subscription packages)

• Annually

• As a one-off payment for campaigns or advertising

6.3
Invoices must be paid within the stated timeframe.

6.4
Failure to make payment may result in:

• Suspension of advertising services

• Removal of directory listings

• Cancellation of marketing campaigns

6.5
All fees paid are non-refundable once services have commenced, unless agreed otherwise in writing.

7. Cancellation

7.1
Clients may cancel their advertising or membership by providing written notice via email with 4 weeks notice.

7.2
Where advertising includes print publications or long-term campaigns, additional notice periods may apply and will be specified in the agreement.

7.3
If a subscription package is cancelled, services will continue until the end of the paid period.

8. Client Responsibilities

You agree that:

• Any information, images or materials supplied to us are accurate and lawful

• You hold the rights to use any content you provide

• You will respond promptly to requests for information required to deliver services

MK Community Hub is not responsible for errors in advertising caused by incorrect information provided by the client.

9. Social Media and Promotional Content

9.1
Advertising delivered through our social media channels will be published according to the agreed campaign schedule.

9.2
We reserve the right to edit content where necessary to meet platform guidelines or community standards.

9.3
We cannot guarantee specific outcomes including:

• Sales

• Leads

• Engagement levels

• Website traffic

However we will always aim to deliver high-quality promotional exposure.

10. Online Directory Listings

10.1
Businesses may be listed in the MK Community Hub online directory.

10.2
Listings may include:

• Business name

• Contact details

• Description

• Website links

• Social media links

10.3
It is the responsibility of the business to notify us of any changes to their details.

10.4
MK Community Hub does not guarantee the accuracy of third-party information provided by listed businesses.

11. Print Advertising

Where advertising appears in printed publications:

11.1
Clients must provide artwork by the required deadline.

11.2
If design services are required, this will be quoted separately.

11.3
Proofs will be sent to clients before printing and must be approved.

11.4
The client is responsible for checking all content before approval.

Once approved, MK Community Hub cannot accept responsibility for errors.

12. Events

MK Community Hub may organise events, networking sessions or community activities.

12.1
Event details will be published on our website or promotional materials.

12.2
Attendance may require booking or registration.

12.3
We reserve the right to change event details including location, date or schedule where necessary.

13. Limitation of Liability

To the maximum extent permitted by law:

• MK Community Hub is not responsible for any losses arising from business interactions between clients and customers.

• We do not guarantee financial results from advertising services.

Our liability shall not exceed the total value of services purchased by the client.

14. Intellectual Property

All content created by MK Community Hub including:

• graphics

• videos

• articles

• branding

• website content

remains the property of MK Community Hub unless otherwise agreed in writing.

Content may not be reproduced without permission.

15. Website Use

Users of our website must not:

• Attempt to disrupt or damage the website

• Use the website for spam or unsolicited marketing

• Collect or harvest data from listings without permission

16. Changes to These Terms

MK Community Hub reserves the right to update these Terms from time to time.

The latest version will always be published on our website.

Continued use of our services constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be handled through the courts of England and Wales.

If you'd like, I can also:

• Turn this into a clean professional PDF Terms document

• Add stronger clauses that protect you legally when selling advertising

• Write advertising package contract terms that stop clients cancelling mid-campaign (this is important if you're selling marketing packages).